Grievance Redressal Policy
Business Information
Brand Name
SHSWorks – The Art Gallery
Legal Business Name
SHSWorks
Business Type
Sole Proprietorship
Principal Place of Business
559/kha/307 Singarnagar, Alambagh,
Lucknow – 226005
GSTIN
09ACPPH5565E1ZB
Grievance Officer Details
Complaint Resolution
Customers may contact us regarding orders, payments, shipping, damaged or incorrect artwork, returns, refunds, and other concerns relating to purchases from SHSWorks.
We will acknowledge consumer complaints within 48 hours and address them within one month of receipt, subject to the applicable legal requirements.
48 Hours
Complaint acknowledgement timeframe
One Month
Complaint resolution timeframe
Please include your order number, contact details, and a description of the issue when submitting a complaint.
Customer Support
Email: vivekmishra@shsworks.com
Working Hours: 10 am to 6 pm